ICT Technical Analyst

A technical support role requiring hands-on IT skills.

Application closing date: 31/08/2021

Department: Information Technology
Project Location(s): Lagos, Nigeria


    • Provide IT operational support to users; 
    • Install, maintain, upgrade and repair computer hardware, software and other ICT equipment.
    • Provide technical support to users on issues related to systems software and hardware.
    • Resolve, close out/escalate all assigned help desk tickets within SLA.
    • Resolve Local Area Networks (LAN), Wide Area Networks (WAN), CCTV, Table Phone and other ICT infrastructures problem.
    • Accountable for receiving and safe keep of ICT materials


• Minimum requirement of a 2nd Class Honours Bachelor’s degree in Computer Engineering, Computer Science, Electronics Engineering or related discipline.
• At least 2-years experience working in an ICT environment, providing Technical Support for Microsoft Windows technologies, computers and networks. Ability to maintain strict confidentiality

  • Great interpersonal communication skills;
  • Great analytical skills;
  • A keen grasp of information technology;
  • Professional demeanor;
  • Personal accountability and strong work ethic;
  • Professional, able to interact with vendors/clients;
  • Positive, “can do” attitude.

Interested in this opportunity?